Terms and Conditions with Customer Information / 2018
The actual German Version of the General Terms and Conditions are valid.
The legal language is the German Version. The translation is for meant to be for
 easier understanding.
1. Scope
2. Conclusion of contract
3. Right of withdrawal
4. Prices and terms of payment
5. Delivery and shipping conditions
6. Retention of title
7. Liability for defects
8. Indemnification for infringement of third-party rights
9. Redemption of gift certificates
10. Redemption of action vouchers
11. Applicable law
12. Jurisdiction
13. Information on online dispute resolution
1. Scope
1.1 These General Terms and Conditions (hereinafter "GTC") of "JEDI Sports e.K." (Hereinafter referred to as "Seller") shall apply to all contracts entered into by a Consumer or Company (hereinafter referred to as the "Customer") with the Seller in respect of the Goods presented by the Seller in his Online Shop and Local Shop. Hereby the inclusion of own conditions of the customer is contradicted, unless it is agreed otherwise.
1.2 For the purchase of vouchers, these terms and conditions apply accordingly, unless expressly stipulated otherwise.
1.3 Consumer within the meaning of these terms and conditions is any natural person who concludes a legal transaction for purposes that can be attributed predominantly neither their commercial nor their independent professional activity.
1.4 A company within the meaning of these Terms and Conditions is a natural or legal person or a legal partnership that, in concluding a legal transaction, acts in the exercise of its commercial or independent professional activity.
2. Conclusion of contract
2.1 The product presentations contained in the seller's online shop do not constitute binding offers by the seller, but serve to make a binding offer by the customer.
2.2 The customer may submit the offer via the online order form integrated in the online shop of the seller. In this case, after the customer has placed the selected goods in the virtual shopping cart and has gone through the electronic ordering process, by clicking on the button concluding the ordering process, the customer submits a legally binding contract offer in relation to the goods contained in the shopping cart. Furthermore, the customer may submit the offer by telephone, fax, e-mail or post to the seller.
2.3 The seller can accept the offer of the customer within five days,
- by providing the customer with a written order confirmation or an order confirmation in text form (fax or e-mail), in which case the receipt of the order confirmation by the customer is decisive, or
- by delivering the ordered goods to the customer, in which case the access of the goods to the customer is decisive, or
  - by asking the customer for payment after submitting his order.
If more than one of the alternatives mentioned above, the contract comes into effect at the time when one of the aforementioned alternatives occurs first. The deadline for the acceptance of the offer begins on the day after the submission of the offer by the customer to run and ends with the expiry of the fifth day, which follows the dispatch of the offer. If the seller does not accept the customer's offer within the aforementioned period, this shall be deemed a rejection of the offer with the consequence that the customer is no longer bound by his declaration of intent.
2.4 If the payment method "PayPal Express" is selected, the payment is processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), under the terms of the PayPal Terms of Use, available at https://www.paypal.com/webapps/mpp/ua / useragreement-full or - if the customer does not have a PayPal account - under the conditions of payments without a PayPal account, available at https://www.paypal.com/en/webapps/mpp/ua/privacywax- full. If the customer selects "PayPal Express" as a payment method in the online order process, he also issues a payment order to PayPal by clicking on the button that concludes the order process. Deviating from clause 2.3, the seller hereby already declares acceptance of the offer of the customer at the time when the customer triggers the payment transaction by clicking on the button concluding the order process.

Paypal does not cover any Custom Made Orders, another payment method has to be chosen.
2.5 When submitting an offer via the online order form of the seller, the contract text will be stored by the seller and sent to the customer after sending his order in addition to the present terms and conditions in writing ( e-mail, fax or letter). In addition, the text of the contract is archived on the seller's website and can be called up by the customer via his password-protected customer account with the corresponding login data, provided that the customer has created a customer account in the seller's online shop before sending his order. The GTC are official shown in the webshop JEDI-Sports. de as well.
2.6 Prior to the binding submission of the order via the seller's online order form, the customer can detect possible input errors by carefully reading the information displayed on the screen. An effective technical means for better recognition of input errors can thereby be the enlargement function of the browser, with the help of which the display on the screen is enlarged. The customer can correct his input before binding submission of the order in the context of the electronic ordering process continuously using the usual keyboard and mouse functions. In addition, all entries before binding submission of the order are displayed again in a confirmation window and can also be corrected there using the usual keyboard and mouse functions.
2.7 Only the German language is available for the conclusion of the contract.
2.8 The order processing and contact usually take place via e-mail and automated order processing. 
The customer must ensure that the e-mail address provided by him for processing the order is correct, so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all emails sent by the seller or by third parties commissioned with the order processing can be delivered.
3. Right of withdrawal
3.1 Consumers are in principle entitled to a right of withdrawal.
3.2 Further information on the right of revocation results from the revocation instruction of the seller.
3.3. Exclusion or premature termination of the right of withdrawal:
The right of withdrawal does not exist with contracts
- for the supply of goods that are not prefabricated and get manufactured by individual
   Choice or determination by the consumer or which is clearly applicable to the consumer
   personal needs and consumer  tailored; for example: Custom Made Bicycles,
   Wheels, bicycle frame with personal color design, bicycle frame with desired
   Components of the customer,  production of  bicycle parts for the customer, etc.
The right of revocation expires early in contracts
- for the delivery of goods, if these are inseparable after delivery due to their nature
  were mixed with other goods.
4. Prices and terms of payment
4.1 Unless otherwise stated in the seller's product description, the prices quoted are total prices that include statutory value added tax. If necessary, additional delivery and shipping costs are specified separately in the respective product description.
4.2 For deliveries to countries outside the European Union, additional costs may be incurred in individual cases, which the seller is not responsible for and which are to be borne by the customer. These include, for example, costs of transferring money by credit institutions (for example, transfer fees, exchange rate charges) or import duties or taxes (for example, customs duties). Such costs may be incurred in relation to the transfer of funds even if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.
4.3 The customer has various payment options available, which are specified in the online shop of the seller.
4.4 If advance payment has been agreed by bank transfer, the payment is due immediately upon conclusion of the contract, unless the parties have agreed otherwise.
4.5 If payment method "PayPal" is selected, payment is processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, subject to the PayPal Terms of Use, available at https://www.paypal.com/en/webapps/mpp/ua/useragreement-full. This sets u. a. that the customer opens or already has a PayPal account.
4.6 If the payment method "PayPal Invoice" is selected, the seller transfers his payment claim to PayPal. Before accepting the seller's assignment, PayPal will conduct a credit check using the submitted customer information. This payment method gets offered from Paypal for Germany only. The seller reserves the right to refuse the customer the payment method "PayPal Rechnung" in case of a negative examination result. If the payment method "PayPal Invoice" is approved by PayPal, the customer has to pay the invoice amount within 30 days from receipt of the goods to PayPal, provided that PayPal does not specify any other payment term. In this case, he can only pay to PayPal with a debt-discharging effect. However, the seller remains responsible for general customer inquiries, even in the case of assigning claims. For example, to the goods, delivery time, shipping, returns, complaints, revocation statements and shipments or credits. In addition, the General Terms of Use for the use of the invoice purchase of PayPal, available at https://www.paypal.com/de/webapps/mpp/ua/pui-terms.
4.7 If the payment method "IMMEDIATELY" is selected, the payment is processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich (hereinafter "IMMEDIATELY"). In order to be able to pay the invoice amount "IMMEDIATELY", the customer must have a PIN / TAN online banking account enabled to participate in "IMMEDIATE", legitimize himself during the payment process and have the payment order vis-à-vis "IMMEDIATE". to confirm. The payment transaction will be carried out immediately after "IMMEDIATE" and the customer's bank account will be charged. Further information about the payment method "IMMEDIATE" can be found on the internet at https://www.klarna.com/sofort/.
4.8 Under the conditions listed below, the seller also offers the customer the option of financing the purchase price for certain articles specified in the offer of the seller via the partner bank of the seller:
- The minimum age of the customer is 18 years.
- The customer is domiciled in Germany.
- Delivery is within Germany.
- Customer and borrower are identical
- The customer has a checking account with a German bank or savings bank.
- The customer has a current proof of income.
- The customer has a residence and work permit and a current registration certificate, if he is a foreign citizen.
5. Delivery and shipping conditions
5.1 The delivery of goods is made regularly on the shipping route and to the delivery address specified by the customer. When processing the transaction, the delivery address specified in the purchase transaction of the seller is decisive. Notwithstanding this, when selecting the payment method PayPal, the delivery address specified by the customer at the time of payment by PayPal shall prevail.
5.2 If the transport company sends the goods back to the seller, because a delivery to the customer was not possible, the customer bears the cost of unsuccessful shipping. This shall not apply if he is not responsible for the circumstance leading to the impossibility of service delivery or if he was temporarily prevented from accepting the service offered, unless the seller had informed him of the service a reasonable time in advance ,
5.3 In the case of pickup, the seller informs the customer by e-mail that the goods ordered by him are ready for pickup. Upon receipt of this e-mail, the customer may pick up the goods after consultation with the seller at the seller's domicile. In this case, no shipping costs will be charged.
5.4 Vouchers will be given to the customer as follows:
-by email
•-by download
•-post
6. Retention of title
If the seller steps in advance, he reserves the ownership of the delivered goods until full payment of the purchase price owed.
7. Liability for defects
7.1 If the purchased item is defective, the provisions of the statutory liability for defects shall apply.
- Deviating from this, the limitation period for claims for defects in used goods is one year from delivery of the goods to the customer. However, the shortening of the limitation period to one year does not apply
- for items that have been used for a structure in accordance with their normal use and have caused its defectiveness,
- for damages resulting from injury to life, limb or health, which are based on a willful or negligent breach of duty by the seller or a willful or negligent breach of duty by a legal representative or vicarious agent of the seller,
- for other damages that are based on an intentional or grossly negligent breach of duty by the seller or on an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of the user, as well as
- in the event that the seller has fraudulently concealed the defect.
7.2 The customer is requested to claim delivered goods with obvious transport damage to the deliverer and to inform the seller thereof. If the customer does not comply, this has no effect on his statutory or contractual claims for defects.
8. Indemnification for infringement of third-party rights
If, after the content of the contract, the seller owes not only the delivery of goods but also the processing of the goods according to the customer's specifications, the customer must ensure that the content provided to the seller by him for the purpose of processing does not infringe the rights of third parties (eg copyrights or Trademark rights). The customer indemnifies the seller from claims of third parties which they may assert against the seller in connection with a breach of their rights as a result of the contractual use of the contents of the customer by the seller. The customer also assumes the reasonable costs of the necessary legal defense, including all court and legal fees in the statutory amount. This does not apply if the customer is not responsible for the infringement. In the event of a claim by a third party, the customer is obligated to immediately, truthfully and completely provide the seller with all the information necessary for the examination of the claims and a defense.
9. Redemption of gift certificates
9.1 Vouchers that can be purchased through the online shop of the seller (hereinafter "gift vouchers"), can only be redeemed in the seller's online shop.
9.2 Gift vouchers and remaining credits of gift vouchers are redeemable until the end of the third year after the year of the voucher purchase. Remaining credits will be credited to the customer's voucher account until the expiration date.
9.3 Gift Certificates can only be redeemed before completing the order process. Subsequent offsetting is not possible.
9.4 When placing an order, several gift vouchers can be redeemed.
9.5 Gift Certificates can only be used for the purchase of goods and not for the purchase of additional Gift Certificates.
9.6 If the value of the gift voucher is insufficient to cover the order, one of the remaining payment methods offered by the seller may be selected to settle the difference.
9.7 The credit of a Gift Certificate will not be paid in cash or interest.
9.8 The Gift Certificate is transferable. The seller can make a liberating effect to the respective owner, who redeems the gift certificate in the online shop of the seller. This does not apply if the seller has knowledge or grossly negligent ignorance of the non-entitlement, the inability to operate or the lack of representation of the respective owner.
10. Redemption of action vouchers
10.1 Vouchers that are issued by the seller free of charge as part of promotions with a specific period of validity and that can not be purchased by the customer (hereinafter "action vouchers") can only be redeemed in the vendor's online shop and for the specified period.
10.2 Individual products may be excluded from the coupon promotion, provided that a corresponding restriction results from the content of the promotional coupon.
10.3 Action vouchers can only be redeemed before the order process has been completed. Subsequent offsetting is not possible.
10.4 In the case of an order, several action vouchers can also be redeemed.
10.5 The value of the goods must at least equal the amount of the action voucher. Any remaining balance will not be refunded by the seller.
10.6 If the value of the action voucher is insufficient to cover the order, one of the remaining payment methods offered by the vendor may be used to settle the difference
10.7 The balance of an action coupon is neither paid in cash nor interest.
10.8 The action voucher will not be refunded if the customer returns the goods fully or partially paid for with the action voucher within the scope of his legal right of revocation.
10.9 The special offer voucher is transferable. The seller can make a liberating effect to the respective owner, who redeems the action voucher in the online shop of the seller. This does not apply if the seller has knowledge or grossly negligent ignorance of the non-entitlement, the inability to operate or the lack of representation of the respective owner.
11. Applicable law
For all legal relationships between the parties, the law of the Federal Republic of Germany applies, excluding the laws governing the international purchase of movable goods. For consumers, this choice of law applies only to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.
12. Jurisdiction
If the customer acts as a merchant, legal entity under public law or special fund under public law with its seat in the territory of the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract shall be the place of business of the seller. If the customer is located outside the territory of the Federal Republic of Germany, the place of business of the seller is the exclusive place of jurisdiction for all disputes arising from this contract, if the contract or claims from the contract can be attributed to the customer's professional or commercial activity. However, in the above cases, the seller is in any case entitled to call the court at the customer's place of business.
13. Information on online dispute resolution
The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/odr
This platform serves as a point of contact for the out-of-court resolution of disputes arising from online purchase or service contracts involving a consumer.
We are neither obligated nor willing to participate in a dispute settlement procedure before a consumer arbitration board.
 
 
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